SHIPING POLICY
AMERICAN VEGA Shipping & Order FAQ
WHEN WILL MY ORDER SHIP?
Please allow up to 1–2 business days for us to process and prepare your order before dispatch.
HOW LONG IS THE SHIPPING TIME?
- Within India: Orders ship via Delhivery, Bluedart, FedEx, or Xpressbees.
Average delivery: 3–7 business days - International Orders: Your package will be shipped by the most suitable carrier from our fulfillment centers.
Average delivery: 8–15 business days
⚠️ Note: Delays may occur due to factors beyond our control (e.g., holidays, weather events, customs, etc.). We cannot guarantee exact delivery times, as these are managed by shipping partners.
WILL I RECEIVE A TRACKING NUMBER?
Yes — all orders include tracking. Once your order ships, we'll email you a tracking number.
- If your order is shipped from multiple locations, items may arrive separately.
- You can check your tracking ID by clicking the link in your email, or visit our Tracking Page to track by order ID or AWB number.
CAN I CANCEL MY ORDER?
- You can cancel your order within 24 hours of placement with no penalty.
- If your order has already shipped, contact us at support@americanvega.com with “CANCEL” + your Order ID in the subject line.
I ENTERED THE WRONG ADDRESS — WHAT CAN I DO?
If you made a mistake with your address, reply to your order confirmation email or contact us at americanvega01@gmail.com with the correct details within 24 hours to ensure proper delivery.
MY ITEM ARRIVED DAMAGED, WHAT SHOULD I DO?
If your item arrives damaged (rare, but possible), please email us:
- Your order number
- A clear photo of the damaged item
Once received, we’ll send you a replacement free of charge.
OTHER QUESTIONS?
Still need help? Contact us anytime:
- 📧 Email: americanvega01@gmail.com
- 📱 WhatsApp Support: wa.me/9719305030
We aim to reply within 24 hours.
AMERICAN VEGA — The Signature of Modern Luxury.